​​Return And Refund Policies

​Returns: 

    •  aLL PURCHASES ARE redeemable FOR A FULL REFUND WITHIN 60 DAYS OF DELIVERY. 
        It is our goal to provide excellent customer service.
        If you wish to make a return, please contact customer service at 860-261-4013

        Return Details

  • If we're in error, we'll pay for the return shipping. Contact Customer Service immediately for details about the shipping process.
  • Returns of Electronic Equipment (Flat Irons, Hair Dryers, and Curling Irons) may be made within our 45 day return policy. Defective electronic equipment may be returned to the manufacturer even after our 45 day return policy has expired. For repair or replacement at the manufacturer's discretion, see the warranty information included in the packaging of the product.
  • A 20% restocking fee may be applied after 30 days.
  • If returns become excessive, we reserve the right to refuse to do business.

Refunds:
  • A refund will be processed when we receive the order back and have inspected the product/s for any problems. 
  • In most cases this is done within 24 hours of receiving the order back but please understand that the credit card company could take up to 5 business days to process the refund, so please contact us if you have any issues.  

Order Changes and Cancellations:
  • In providing excellent service, MonicaLynnSalon.com will begin to process your order immediately. If you need to change or cancel an order it is best to call us at 860-261-4013 Once the order has been processed we are unable to make changes or cancel an order. Please review our return policy. we want to thank you for understanding the whole process when buying from us.